Our Services

We provide proven solutions to manage the issue and options of aging. With our proprietary SCANS® decision support system and nationwide network of geriatric care professionals, we provide value through:

• Licensees looking to extend their reach and add geriatric care management services to their organization
• Older Adult Care Benefits that employers can provide to their employees
• Assistance for senior looking for proactive well-being to assistance in times of crisis and support for their concerned adult children.

Care management can be provided through support on an hourly basis to address an immediate issue to monthly, ongoing services. Some of the available services include:

• In home assessments and ongoing home visits. Our Care Managers will visit your loved one at home to assess their health, any safety concerns in the home, needed home services (such as light housekeeping, a hired companion, or home nursing), and ongoing issues.
• Care coordination. We can help you identify and select sources for assistance where your parents or loved ones live. While any resulting contracts and payments for home health or companion services are directly between you and the service provider, we can conduct background checks and check references, and help you review contracts.
• Caregiver support. Just as each family situation is unique, our caregiver support is tailored to your needs. We understand the demands placed on caregivers and understand ways in which we can support you.
• Assessment of housing alternatives. We use our resources and experience to help you evaluate alternative living options, as well as specific communities and facilities.
• Facilitation of family communication. Our Care Managers serve as skilled, objective third parties in helping your family weigh the options and make decisions. Our technology allows us to keep you informed about visits to medical providers, home visits by our Care Managers, and other health care information pertaining to your loved one.
• Transportation to health care providers’ offices and documentation of recommendations. We can arrange for transportation to medical visits and accompany your family members to create written documentation of provider recommendations.
• Insurance organization and review. We work with you to organize insurance information before having it reviewed by a licensed insurance agent for gaps and overlaps. We can also organize your loved ones’ prescription information, medical provider information, and pharmacy information, among other things.

For more information, email us or call 800-499-8020 anytime. If you have a question for a professional care manager, click here.